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Explore How We Protect Your Privacy

At playbajar, we handle your personal data with care — from the moment you open an account to every transaction you make via UPI, Paytm or PhonePe.

Data collected only as neededUPI & Paytm transactions securedYour rights, clearly statedContact us any time for data requestsIndia-specific legal context applied

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Browse the Scope of This Privacy Policy

playbajar Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts on playbajar and governs how we collect, use, and store your personal data in accordance with applicable Indian law, including the Information Technology Act and any relevant data protection regulations. Where local law permits, we process account registration details,

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payment method identifiers such as UPI handles or Paytm-linked mobile numbers, device identifiers, and session logs. We do not sell your personal data to third parties. Data shared with payment processors — including PhonePe, Paytm and UPI rails — is limited strictly to what is required
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to complete your transaction. Retention periods are set in line with legal obligations and your account status. You may request a copy of your stored data or ask us to delete it by contacting our privacy team directly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Open a Privacy Request With Us

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy address. We aim to respond within 72 hours and confirm receipt the same business day your message arrives.

Live Chat Support Start a live chat session directly from your account dashboard. Our agents can log a formal privacy request on your behalf and escalate it to the data team without delay.

Written Correspondence For formal legal requests under Indian data protection law, you may submit a written notice. We acknowledge all written requests within five working days and keep a timestamped record for compliance purposes.

HOW WE HANDLE DATA

See How playbajar Manages Your Account Data

Every layer of our data handling — from collection at registration to secure deletion on request — is designed to give you clear control.

Data Collection at Registration

We collect your name, email, mobile number and payment identifiers (such as your UPI handle) only when you create an account. We do not gather data beyond what is needed to operate your account and process payments.

Cookie Usage and Consent

Our site uses functional cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from your browser settings at any point without affecting your core account functions.

Payment Data Security

When you transact via Paytm, PhonePe or UPI, payment credentials are processed by the respective payment gateway and are never stored on playbajar servers. We receive only a transaction confirmation reference for our records.

Account Security Practices

We use encrypted connections for all account pages and require identity verification before processing withdrawal requests. Session tokens expire automatically after inactivity to reduce the risk of unauthorised access to your account.

Data Retention Policy

Active account data is retained for as long as your account remains open. When you close your account, we retain only the minimum data required by Indian law for the legally prescribed period, after which it is securely deleted.

Requesting Changes or Deletion

You have the right to request a copy of your data, correct inaccuracies, or ask for deletion where permitted by law. Submit your request via email or live chat and our privacy team will respond within 72 hours.

Check Common Privacy Policy Questions

If you have questions about how we handle your data, the answers below cover the areas we hear about most — from what we collect to how long we keep it and what you can do if you want it changed or removed.

We collect your name, mobile number, email address and, where you use UPI or Paytm, a payment identifier. We collect only what is needed to verify your account and process transactions. No additional data is gathered without your knowledge.

We share data with payment processors such as PhonePe, Paytm and UPI networks solely to complete your transactions. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

After account closure, we retain only the data required under applicable Indian law for the prescribed legal period. Once that period expires, your data is securely deleted from our systems and cannot be recovered.

Yes. Send a data access request to our privacy team via email or live chat. We will provide a summary of the personal data we hold on your account within the timeframe required by Indian data protection law.

Contact our privacy team through email or the live chat option in your account dashboard. Clearly state what you would like corrected or deleted, and we will process your request and confirm the outcome within 72 hours.

We use functional cookies for session management and analytics cookies to monitor page performance. You can disable non-essential cookies via your browser settings at any time. Functional cookies are needed for your account to work correctly.

No. When you pay via Paytm, PhonePe or UPI, the transaction is handled entirely by the respective payment gateway. We receive only a confirmation reference; your card or wallet credentials are never stored on our servers.

Explore How We Protect Your Privacy

Open a Privacy Request With Us

See How playbajar Manages Your Account Data

Data Collection at Registration

Cookie Usage and Consent

Payment Data Security

Account Security Practices

Data Retention Policy

Requesting Changes or Deletion

Check Common Privacy Policy Questions

01 What personal data does playbajar collect when I open an account?

02 Does playbajar share my data with third parties?

03 How long does playbajar keep my personal data after I close my account?

04 Can I request a copy of the data playbajar holds about me?

05 How do I ask playbajar to correct or delete my personal data?

06 What cookies does playbajar use and can I turn them off?

07 Is my payment data stored on playbajar servers?

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